Your donors moved. Your database didn't.
Check donor addresses, emails and phone numbers before the appeal goes out, so receipts, thank-yous and asks reach real people.
1,000 free credits for 14 days. No credit card. Business email required. Offer ends Nov 30.
Free guide for Salesforce admins15-minute Salesforce data audit (nonprofit edition)- 4.8 / 5 on G2, 39 verified reviews
- US addresses processed with USPS CASS Certified software
Donor email, donation formmicheal.reyes@gmail.comCheckingAbout 1 in 8 Americans moved in 2024.
That's roughly 39.6 million people (US Census Bureau, ACS 2024). If your donor file is a year old, a real share of it now points at someone else's mailbox.
- Year-end appeals come back.USPS reports 3.64% of mail was undeliverable as addressed in FY2025, and older lists run worse than average. Every returned piece costs you printing, postage and a missed ask.
- Receipts don't arrive.Donors need a written acknowledgment for any single gift of $250 or more (IRS Publication 1771). A receipt that bounces or comes back becomes a support call in February.
- Email appeals hurt your sender reputation.Old addresses bounce, and a high bounce rate pushes your next campaign toward spam, right when giving peaks.
Bad donor data is a fundraising problem, not an IT problem.
What DQVerify checks.
One account, one API key, all three checks.
- AddressesUS addresses processed with USPS CASS Certified software. We correct and return the ZIP+4 and confirm deliverability with USPS DPV.
- EmailsFind the addresses that will bounce before you hit send.
- Phone numbersValidity, line type and carrier, so text-to-give and SMS reminders go to mobiles, not landlines. (About 35 million US numbers are disconnected and reassigned each year, per the FCC.)
Try it on one record. Free, no sign-up.
How nonprofits use it.
Before GivingTuesday and year-end appeals
- What to check
- The full email list and the mailing segment
Before receipts go out
- What to check
- Every donor who gave $250+ this year
On your donation form
- What to check
- Address, email and phone as the donor types (API)
January cleanup
- What to check
- Lapsed donors before spring reactivation
Works with how you already work.
- Upload a fileExport from your CRM (Salesforce, Raiser's Edge, Bloomerang, anything that exports CSV), upload, download results. No IT project.
- APIConnect your donation form or CRM.
- Inside SalesforceEnterpriseDonor records are checked as they're entered, through our Salesforce connector.
- Add-ons for SalesforceEnterprise add-onFind a donor before someone creates them twice (Record Lookup), and merge the duplicates you already have (Unify), so one donor gets one appeal and one receipt with their full giving history. Ask sales.
DQE, our parent company, is a Salesforce ISV Partner. DQVerify is listed on Salesforce AppExchange.
Nonprofit pricing.
Registered nonprofits get special pricing. Email sales@dqverify.com with proof of your nonprofit status (your IRS determination letter or EIN) and we'll set you up.
Standard packs are prepaid: no subscription, no auto-renewal, credits valid 12 months, so a pack bought for year-end still covers your spring campaign.
Questions from nonprofit teams
More answers in the full FAQ, or email sales@dqverify.com.
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- Parent company DQE Software SAS is ISO/IEC 27001:2022 certified